How do I book a Virtual Care appointment?
We've made accessing care quick and simple! Our process ensures you connect with the right provider, follow the steps below:
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Booking & Preparation
What should I do right after booking?
You're confirmed! Please check your inbox for three important emails: an Appointment Confirmation, a Patient Portal Registration link, and an Intake Form/Questionnaire notification. Please ensure you complete the Patient Portal registration and Intak
What is the cancellation policy?
We understand life happens! You can cancel your appointment up to 24 hours before the scheduled time. Cancellations made less than 24 hours before the appointment or a no-show will result in a $30.00 fee. To reschedule at no additional cost, please c
What if I can't find an available provider?
We are constantly working to expand provider availability. If you are unable to find an available provider, please email our Support Team at [email protected] with the subject line “Availability”, and we will assist in finding a provider as soon as
How do I schedule an appointment if it's included in my 1Wellness membership?
When you log in to the Virtual Care Portal using the email you used to create your 1Wellness membership, our systems will recognize your account. This allows you to schedule your appointment without incurring any additional charges.