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Getting Started & Eligibility

Can your team provide me with medical advice or a diagnosis?

We understand you want to feel your best, and we are committed to your safety and care! As a professional courtesy and for your well-being, our Support Team is unable to provide medical advice, diagnosis, or treatment recommendations. For any medical

Does The Wellness Company accept health insurance, state, or Federal payors?

Thank you for asking! We operate on a cash-pay only model. We do not accept insurance or Medicare. This approach allows our providers to focus entirely on your health without the additional costs and requirements of third-party payors.

Where are Virtual Care services available?

Currently, our Virtual Care services are available in the USA only.

Can I use my HSA/FSA for TWC services?

We are committed to helping you save more on your wellness spending through WellnessPay! We assist you in discovering and claiming reimbursements for eligible products and services, ensuring you get the most out of your HSA/FSA accounts.