All articles

Managing Your Plan

How can I manage my membership or product subscription?

1. Log in to your account here and enter the 6-digit code sent to the registered email. 2. Click “Subscriptions.”. 3. Locate your subscription and click “Manage Subscriptions/Memberships.”. Proceed to complete the steps to successfully modify your su

I canceled my membership but was still charged. Can I get a refund?

We are happy to help correct this! Based on our policy, if you canceled your membership through the dashboard or contacted our Support Team but were still charged a monthly fee, rest assured that you are eligible for a refund of those charges. Please

What happens if I want to upgrade or downgrade my membership?

We encourage you to choose the tier that best supports your goals!. You can upgrade your membership at any time. You will be invoiced for the difference (remaining balance) between the memberships for the current month, and your next payment will ref