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Refills & Replenishment Program

How do I reorder or refill the medications in my Emergency Kit?

We're happy to offer our Replenishment Program to help you easily restock essential supplies for all your TWC Emergency Kits. To get started, please visit the Replenishment Program page, use the email address you used to purchase your Medical Kit, an

What are the rules for Emergency Kit replenishment?

All medications can be replenished up to 2 years after a kit is purchased, with a maximum of three medications per request. Medication replenishment is always at the provider’s discretion, and you may be requested to provide proof of usage or justifi

If a medication is omitted from my kit due to an allergy, will I get a discount?

The price of the kit covers the specialized service and consultation. If a prescribed medication is omitted due to a contraindication (e.g., allergies or other medical conditions), no substitutions will be made, and the price of the kit will remain t

How long does it take to get my replenished medication?

If the provider approves your intake form, your replenished medication will be shipped to you within 2–3 weeks.